The Cardinal Group

Codeplex is a world-class Service Provider Management Software company, providing innovative procurement and claim processing solutions to the South African and Namibian insurance industries since 2007. The Codeplex suite of services includes management of service providers through interaction with vendors via a claims portal; integrations that improve efficiency and prevent double capture by service providers; and tracking of client interactions that improve control and compliance. The Codeplex system works with clients’ claims system to manage service providers attending to claims, and delivers a number of benefits including cost reduction, assistance with BEE, compliance tracking, contract control, and improved interactions between claims staff, service providers, brokers, and clients.”

CustomApp is a software development company specialising in low-code, quick-to-market software architecture that provides a unique solution to the broader insurance ecosystem and has seen CustomApp become a strategic partner of choice for clients. CustomApp’s tech stack allows for digital enablement across various channels – from mobile to web portals and anything in between.

Mitig8 manages the full risk survey process, from quote to final report, through built-in standardisation, smart templates, data capture, quality control, and real-time reporting, providing insurers with faster turnaround times, consistent and reliable survey outputs, and actionable insights to improve underwriting accuracy and loss ratios.

Through the Mitig8 platform, clients gain access to a network of trusted risk surveyors and valuators nationwide, with the ability to compare multiple quotes for greater efficiency and cost savings.

By integrating Mitig8 into Cardinal’s C360 and Codeplex platforms, the Group will offer insurers and brokers a more connected ecosystem that improves operational efficiency, supports accurate pricing, and enhances the role of brokers in managing risk on behalf of their clients.

With an established client base that includes leading insurers such as Bryte, Renasa, Telesure, HIC, and Elite Risk, Mitig8 is trusted across the industry.